Concierge Security Guards Trained in Customer Service, Security, & Safety in British Columbia

Delivering more than just protection, our concierge guards uphold safety standards, assist guests, and provide responsive security tailored to your property’s needs.
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Security Protection

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Concierge Guards That Go Beyond Their Security Duties

From greeting guests to coordinating deliveries and reporting incidents, our guards become an integral part of your property’s daily operation and guest satisfaction.

Access Control

We manage entries to prevent unauthorized individuals from accessing the building.

Incident Reporting

We report any maintenance issues while responding to suspicious behavior and policy violations.

Emergency Support

We provide assistance during fire alarms, power outages, or medical emergencies.

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Our Concierge Security Services

Residential Concierge

Our residential concierge guards act as reliable first responders, ensuring smooth operations, respectful engagement with tenants, and unmatched attention to safety and detail.

Commercial Concierge

Trained in both security and service, our guards assist with access control, guest support, and emergency response, making them a trusted extension of your building’s management team.

Maintenance Support

From identifying leaks to reporting broken lights or safety hazards, we act as your eyes on-site, ensuring issues are addressed before they escalate.

Front Desk Access

With trained guards at your front desk, we ensure both hospitality and strict access control, safeguarding your building with a smile.

Package Handling

From property shipments to daily tenant deliveries, our concierge guards handle packages securely and professionally. Rest assured, we ensure nothing gets lost, stolen, or misdirected.

Customer Service

Professionalism, courtesy, and attention to detail, our guards go beyond traditional security by delivering exceptional guest service while maintaining a secure and orderly environment

Businesses Trust Us For Our Security Services

We’d love to tell you about our work, but we’d rather show you.

Nick. C

I have been thoroughly impressed with the professionalism and expertise Herald Security provided. The guards were well trained in customer service and theft prevention

Sarah. H

Herald Security is one of the best security companies in Vancouver. Their guards are professional and quick to respond to emergencies

Robert. A

Herald Security is very professional and offers great customer service. Their guards were proactive, well-trained, and polite.

Concierge Security For Secured and Welcoming Properties

From access control to friendly assistance, our concierge security team ensures your property remains both protected and welcoming, enhancing the experience for everyone who walks through your doors.

Reliable Concierge Security Guards in BC

Trusted by property managers across BC, our concierge security guards deliver consistent safety, professional guest interactions, and site-specific support tailored to residential, commercial, and corporate environments.

Professional Presence

Mobile reporting tools to log routes, incidents, and inspections.

Guest Interaction

Log in anytime to view live patrol updates, incident photos, and summary reports.

Custom Protocols

Real-time tracking ensures our guards guarantee your protection.

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Our Office

Concierge Security Company

1285 W Broadway #600, Vancouver,
BC V6H 3X8, Canada

Call (604) 265-8338